FAQs

What is Youaretrendy.com?

Youaretrendy.com is a B2B online shop specialized in sales and distribution of fashion branded clothing & accessories to shops and online retailers. On our website you will find thousands fashion items of the best brands ready for delivery. Moreover Youaretrendy.com has an exclusive right to distribute several brands that can be purchased or restocked in every moment.

Youaretrendy.com uses the best web and logistic/distributive technologies to guarantee fast delivery in every part of the world.

 

How much is the cost for signing-up to Youaretrendy.com?

Joining Youaretrendy.com is free

 

Do I have to sign a contract in order to buy products from Youaretrendy.com?

Retailers do not have to sign any contract with Youaretrendy.com, but they do have to accept and respect our terms and conditions.

 

Is there a minimum order amount?

The minimum amount to do an order on Youaretrendy.com is 300 Euros.

 

How does the dropshipping service works?

The dropshipping service (soon available) allows you to connect with our catalogue in real time and sell thousands of fashion items at every moment, without any inventory risk. The dropshipping service will be active within 90 days.

 

Where are the products from Youaretrendy.com shipped from?

Youaretrendy.com uses several logistics around Europe in order to guarantee delivery time. Most of our products are shipped from Italy and Spain.

 

How does the shipping service work?

We are partners with the main express couriers worldwide, DHL, Fedex, TNT and UPS and several international forwarders. The cost and delivery time are calculated based on the volume and the amount of the articles ordered and will vary every time.

 

Can I collect my order with my trusted courier?

Yes, your order can be collected from your trusted courier. In this case no additional costs will be charged, but in order to give authorization for pick-up, Youaretrendy.com needs to receive data of the chosen courier.

 

Where can you ship?

We ship to over 160 countries worldwide, however some countries may be subject to restrictions. In that case our customer service will get in contact with you.

 

How often the catalogue of Youaretrendy.com is updated?

The catalogue of Youaretrendy.com is updated every day. Every week you will receive a newsletter with the new items and special offers, upon your agreement.

 

What do I do if I receive a flawed or wrong product?

Youaretrendy.com double-checks on every single item, when purchasing and when shipping out. Both logistics and catalogues are computerized, therefore it is very unlikely that a flawed or wrong item is shipped. Should this happen, Youaretrendy.com accepts returns and refunds within 7 days of receipt of the goods.


Are products sold on Youaretrendy.com genuine?

Youaretrendy.com truly respects fashion brands. For this reason we only buy through official channels. Each article is certified and verified upon purchasing so we guarantee 100% originality.

 

How can I pay on Youaretrendy.com?

Youaretrendy.com accept the most common payment methods such as Credit card, Bank transfer and Paypal.

 

How can I contact the customer service for further questions?

Our customer service is active from Monday to Friday from 9:00 A.M. to 6:00 P.M. GMT+1. To contact us use the form or please write us at info@youaretrendy.com